"Let's do it!" is what our company founder Dr. Friedrich Jungheinrich liked to say. And this has been the ethos of our corporate culture ever since, particularly when it comes to service: Only if you tackle things head on will you assume responsibility – both for your work and for your customers.
Dr. Friedrich Jungheinrich built our company on true partnership and loyalty – values that have remained a fundamental part of our corporate culture to this very day. Regardless of whether you are a customer, supplier or employee, Jungheinrich's primary aim is to establish long-term, sustainable and trusting relationships. This is facilitated by a comprehensive range of service products and solutions, which you can hand-pick to satisfy your own individual requirements.
To avoid downtime, we guarantee a spare parts availability of 98 percent, quick communication channels and rapid response times. Our service network comprises over 5300 qualified service engineers, allowing us to provide you with on-site assistance in the shortest possible time.
For all our products and system services, we offer support and advice on analysing and optimising your core logistical requirements in areas such as fleet management, storage systems and material flows. We also assign great importance to the working environment and activities of your employees. Therefore, we have created comprehensive training courses that incorporate all our experience and expertise. These cover everything from driver and order picking training to correct battery management and safety courses.
Regardless of whether you are a small business owner or a large-scale manufacturer, Jungheinrich guarantees to provide you with the exact service product that you need to ensure continuous success. All our customers the world over can count on our exacting quality.
Service is much more than just performance.