Using your smartphone and our app, simply select your truck from the list and enter a few brief details to instantly create a service request.
The forklift truck is your most important work tool. That is why you need a rapid solution to avoid long downtimes if anything goes wrong! The new service app from Jungheinrich helps you save precious time, it allows you to contact our customer service directly, around the clock, from your mobile device. This is the next logical step to enhancing our customer service for you: Jungheinrich Call4Service. Use your smartphone to place a service request. Anywhere. Anytime.
1. Open the App Store or Google Play Store on your mobile device.
2. Search for ‘Call4Service’
Open your browser and go to http://Call4Service.Jungheinrich.com/
To use the service, follow the simple on screen instructions
N.B Please make sure you fill in the ‘desired date’
Once processed, you will receive a system e-mail confirming your request
Once your request has been planned by our Customer Service Team, you will receive an e-mail with an engineer eta.
All your equipment details can be found within the app enabling easy identification. You can specify a date and time. Photographs can also be attached. As soon as you’ve sent your request, you will receive a confirmation email. This intuitive way of handling your requests is very time efficient. You avoid long phone calls and we receive all the information we need.