Simply send your service requests via the Jungheinrich Service App.
24/7 repair service
The forklift truck is your most important work tool. That is why you need a rapid solution to avoid long downtimes if anything goes wrong! The new service app from Jungheinrich helps you save precious time, it allows you to contact our customer service directly, around the clock, from your mobile device. This is the next logical step to enhancing our customer service for you: Jungheinrich Call4Service. Use your smartphone to place a service request. Anywhere. Anytime.
The Call4Service benefits:
- Flexible and intuitive functions
- Increased transparency regarding the current status of your service requests
- Quick and easy-to-use
This is how it works:
- On your mobile device open the App Store or Google Play Store
- Search for ‘Call4Service’
Open your browser and go to http://Call4Service.Jungheinrich.com/
Create your company account. This requires the following information:
- First and last name
- Jungheinrich customer ID
- Phone No.
- Email address
- Password of your choice
Please use this information to contact your Jungheinrich sales man.
Maintenance or repair – tell us through the app
By scanning the QR code, you can easily identify the vehicle in need of servicing. Your request can aim at repair, maintenance or inspection as well as oil and battery service. In addition, you can add a description in your own words or specify a time for an appointment. Photographs can also be attached. As soon as you’ve sent your request, you will receive a confirmation email. This intuitive handling is very time efficient: You avoid long phone calls and we still receive all the information we need.