Our team of around 500 engineers based in the UK is easily our greatest strength as a service provider. A typical service engineer has over 20 years experience with a wealth of knowledge in the materials handling industry.
Engineer call outs will arrive with-in a 4 hour window - Guaranteed.
The only UK Forklift manufacturer to receive a "National Training Award" for our engineer training scheme.
The Jungheinrich Advantage
- Our fleet of vans are equipped mobile workshops.
- Each van has a customised parts stock relative to historical local parts demand, ensuring industry leading first time fix rates (It reflects the historical demand for each area covered by individual engineers.)
- All Field Service Engineers are equipped with a laptop PC and printer for instant fault diagnostics, service report creation and work logging for management information and statistics.
- Our Field Service Engineer van stocks are refreshed before 6.00am each business day by overnight delivery direct to the engineer's home.
- Our major investment is, engineer training, part stocks and logistics underpinning our ability to deliver industry leading support for all Jungheinrich products.
Workshops
Our major workshop facility is located in Risley, with regional workshop facilities locally in Bristol, Milton Keynes and Cumbernauld. Our Risley Workshop has CE certification and can carry out truck modifications, customisation and customer overhauls.
