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Service Programmes
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Economy through task sharing
Jungheinrich Team Service means economically optimised service and maintenance of your lift truck fleet in team-work. Between you and us. You decide the extent of the team-work at your discretion: Maybe you need our service only to cover peak periods and want your own engineer to attend the fleet during the rest of the time. Or you need a Jungheinrich specialist for special repair jobs in the team of your workshop personnel. Or you want to have the safety of your trucks thoroughly checked once a year. Or you want us to take over the entire management of your lift truck fleet, or ...
Also for the Jungheinrich Team Service there is practically no task that couldn't be individually solved according to your wished. We provide solution even for the most unusual tasks. You can rely on that!!
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Tailor-made service packages to suit your every need.
The Jungheinrich Service Programme offers a tailor-made solution to all customers for the efficient maintenance of fork lift trucks.
The spectrum of customer Services on offer ranges from "simple" reaction to a truck breakdown to complete care by our local Customer Service Teams.
Programmes include:
Every customer is offered the choice of combining the different services on offer to reflect their own service strategy.
Commitment to our customers
- Our 550 service engineers, nationwide, will continue to be the best trained and best equipped in the fork lift truck industry.
- Where required, we will attend to an equipment breakdown within 4 hours guaranteed.
- We will always tailor a service package to suit your individual operational requirements - locations, working hours, environment, response times and fleet management.
- Jungheinrich will stay ahead of the field in the introduction of NEW service technology - aimed at maintaining truck UPTIME - and will continue to lead the industry.(£12m invested in rapid diagnostic and parts identification mobile PCs and bespoke software, across 16 European countries and 2000 Service Engineers, in Year 2000).
- The provision of service parts at time of demand will be one of the driving forces of our 'First Time Fix' Service.
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