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"First Time Fix" Repair Service


Action instead of reaction!


Where individual customers pay for a repair on demand, as required OR include within a Fixed Price Contract.


First Time Fix offers you:
  • Mobile fault diagnostics technology
  • Service engineer van stocks tailored to the types of truck operating in each area
  • Van stocks automatically replenished
  • Overnight parts delivery to the engineer's van
  • Mobile workshops
Maximum 4 hours call out time offers you:
  • Call logging to ensure minimum delay to customer
  • All engineers equipped with mobile phones for rapid contact
  • Average engineer distance from any UK customer, 20 miles
  • Repair on the customer premises 99% of the time


 
Service Engineers
Mobile Workshops
Service Programmes
"First Time Fix" Repair Service
Full Maintenance Contract
Environmental service
Spare Parts
Technical Services and L.O.L.E.R.
Fleet Manager
Touch Screen Fault Reporting