Chemicals and Pharmaceuticals

“Our new Jungheinrich AC powered trucks are providing us with a 30% increase in performance levels.”

The Company Crabtree and Evelyn, Pontyclun. Problem Crabtree & Evelyn's 8 metre high UK warehouse is capable of housing up to 1500 different finished product lines at any one time. Striving to keep pace with business expansion and consumer demands however, requires a first-class logistics strategy and first-class handling equipment. It also requires committed back-up supplier support should the unforeseen materialise. Not all the service claims are justified, as Chris Lee, warehouse manager at Crabtree & Evelyn - the global manufacturer and supplier of quality toiletries, giftware products and fine foods - knows only too well. The solution So when the time came to replace existing equipment, it was important for Chris to be able to build a relationship with a supplier who would understand his needs and provide the service levels required. "Of those approached, Jungheinrich particularly proved its worth by allowing us to speak to other customers, thereby obtaining real-time feedback about the company's products and its after-sales capabilities." AC powered trucks afford 30% higher performance capabilities. "In fact, they can operate on a full shift and beyond, and that's particularly beneficial at peak periods," says Chris. Comment "All in all," says Chris Lee,"the better equipment and service levels provided by Jungheinrich UK will enable us to more readily cope with anticipated business expansion both in the UK and the global arena."